Privacy Policy

privacy policy tory burch outlets

Contents

INTRODUCTION

At Tory Burch, we respect privacy and your right to control your personal data. This Privacy Policy (“Privacy Policy”) applies to the information we collect through our website, mobile applications and related products and services (collectively, the “Site”), in our stores, at events, and through our customer service channels.

This Privacy Policy describes the personal information we collect, why we collect it, how we use it, and when we share it with third parties. Our Privacy Policy also describes the choices you can make about how we collect and use your personal information.

WHO WE ARE

We are Tory Burch LLC, as well as our family of affiliated companies that operate the brands TORY BURCH and TORY SPORT (collectively “Tory Burch,” “we,” “us,” or “our”).

INFORMATION WE COLLECT FROM YOU

We collect your personal data in a number of ways and for various purposes, including:

Marketing:

You may choose to receive promotional emails, text messages and other communications from Tory Burch on the website or in the store. When you register, we may collect personally identifiable information such as your name, mailing address, phone number, email address, date of birth and preferences.

If you opt-in to Tory Burch’s marketing lists, we may use your contact information to communicate with you about Tory Burch’s products, services, promotions, offers, news and events. We may also send you information about the Tory Burch Foundation from time to time.

Customer Care:

When you call, email or chat with our customer service representatives, we may collect personally identifiable information such as your name, postal address, telephone number and email address. We use this information to help you.

Surveys, Sweepstakes & Promotions:

From time to time you may participate in surveys, contests, sweepstakes and promotions offered by Tory Burch. If you choose to participate in these events, we may collect personally identifiable information such as your name, mailing address, telephone number, email address, date of birth or age and preferences. With your consent, we may use this information to communicate with you about our products, services and promotions.

We may invite you to participate in promotions co-marketed with unaffiliated business partners. If you participate in such promotions, we may also share the information you provide to us with our business partners, who may use it if you consent. If you choose to receive communications from our business partners, that company will use your information in accordance with its policies, and this Privacy Policy does not apply to that company’s use of your information.

Occasionally, the rules, terms and conditions or disclaimers applicable to a particular promotion will contain information about how we use the information you provide to us by participating in the promotion. In the event of any conflict between the rules, terms and conditions applicable to a specific promotion and this Privacy Policy, the rules, terms and conditions applicable to the specific promotion shall prevail. Please verify all information regarding promotions before providing us (or our business partners) with any personal information.

Public Forum:

From time to time, you may participate in online customer forums or other public or private forums on the Site where you may post comments or other content. In order to participate in such forums, we may ask for information such as your name, mailing address, telephone number, email address, date of birth and preferences.

With your consent, we may use the information you provide to us to communicate with you about our products, services and promotions. If you voluntarily disclose personal or other information online in any community area (whether through the website or other services offered online).

That information may be collected and used by others. Therefore, you should exercise caution when sharing personally identifiable information with others in any community area, whether through the website or other services offered online.

Social Media:

You may choose to join, join or subscribe to Tory Burch social media sites such as Facebook, Instagram or Twitter (“Social Networking Service” or “SNS”). If you connect through your SNS account, we may collect personal information you provide to that SNS.

For example, if you log in with your Facebook credentials, we may collect personally identifiable information from your Facebook profile such as your email address, profile Pictures and friends list. We use this information to provide, improve and personalize our services to you. If you do not want us to provide this information, please change the privacy settings of your SNS account.

INFORMATION WE COLLECT BY AUTOMATED MEANS

Cookies: Cookies are files that contain information about your general internet usage and are stored on your device’s hard drive. From these cookies, we may collect information about your browser for system administration, including your IP address, operating system and browser type (if available). Cookies help us improve our website and provide a better, more personalized service. They also enable us to:

  • Estimate usage numbers and patterns;
  • Store information about your preferences;
  • Customize our Websites according to your individual interests;
  • Speed up your searches; and
  • Recognize you when you return to our Websites.

You can refuse the acceptance of cookies by activating the setting in your browser that allows you to refuse the setting of cookies. However, if you choose this preference, you may not be able to access certain parts of the website or take advantage of some of our services.

Unless you have set your browser to refuse cookies, our system may issue cookies when you log in to our website. Additionally, we will not place tracking cookies on browsers that are set to emit a “Do Not Track” signal.

However, some third parties that place cookies on our site may not respond to such “Do Not Track” signals because the online community has not yet reached consensus on “Do Not Track” standards, implementations and solutions.

Pixel Tags:

We may also use “pixel tags” (sometimes called “Internet tags”, “web beacons” or “clear GIFS”), which are tiny graphics, on our website. Pixel tags help us measure the effectiveness of our website. We work with service providers to help us track, collect and analyze this information.

Pixel tags on our website may be used to collect information about your visits, including the pages you view, the features you use, the links you click, and other actions you take in relation to the website. This information may include your device’s IP address, browser type, operating system, date and time information, and other technical information about your device.

Mobile Location Analytics Data:

We may use tracking technologies to collect certain information about your WiFi-enabled mobile device, including the device’s presence in our store, its signal strength, its manufacturer, and a unique feature called Media Access Control (“MAC”) identifier. Addresses (collectively, “Customer Mobile Device Data”).

The purpose of collecting this customer mobile device data is to determine customer traffic, location and frequency in our stores. A mobile device’s MAC address identifies a specific device to surrounding Wi-Fi networks.

MAC addresses do not reveal the identity or other personal information of mobile device users. You can opt out of the collection of your MAC address by going to the following link and entering your mobile device MAC address: https://optout.smart-places.org/. To learn more about the use of customer mobile device data and your choices, please visit: www.smartstoreprivacy.com

Other Tracking Technology:

Pixel tags and cookies in our emails can be used to track your interaction with these messages, for example B. When you receive, open or click on a link in an email we send.

We may combine information collected through cookies and pixel tags with other information we collect from you. This information may be used to improve our website, personalize your online experience, provide you with information, and for other internal business purposes.

Cookies and Other Tracking Technologies on Social Networking Services:

Tory Burch maintains Tory Burch brand pages on various social networking services. Social networking service providers and other third parties may place cookies and other tracking technologies on your browser or device when you visit these Tory Burch branded social networking services.

USE OF YOUR PERSONAL DATA

We use the information we collect from our customers for various purposes, including to:

  • Send communications to you about our products, services, promotions, offers, news, and events
  • Improve our stores, Websites, events, customers shopping experience, and quality of service;
  • Determine the amount, location and frequency of customer traffic into our stores;
  • Prevent and detect fraud and abuse;
  • Process information or claims in connection with incidents at our stores;
  • Enable our service providers to perform certain activities on our behalf;
  • Respond to requests for information or services;
  • Communicate with you about changes to our Websites;
  • Comply with our legal obligations, policies, and procedures; and
  • Otherwise for internal administrative and analytics purposes.

If you have provided personal data to us through more than one method, for example, in store and online, we may combine such information for the purposes identified above.

We will not sell your personal data to third parties. In some cases, we may share your information with business partners who help make the website work, or assist us in fulfilling your order or otherwise as described below.

OTHERS WITH WHOM WE MAY SHARE YOUR INFORMATION

We may disclose your personal data to companies that help us bring you the products and services we offer. For example, we may disclose your personal data to service providers and vendors that assist us as follows:

  1. To manage a database of customer information;
  2. To distribute emails;
  3. To operate our stores in certain jurisdictions;
  4. To provide data storage and/or analytics;
  5. To prevent fraud;
  6. To provide customer service;
  7. To provide other services designed to assist us in providing products and services to you.

We require these providers to agree to keep any information we share with them confidential and to use that information only to fulfill their obligations under the agreement and in compliance with this Privacy Policy.

We may share information in aggregate form and/or in a form that does not allow the recipient of that information to identify you (for example, for industry analysis). Your personal information may also be transferred in the event of a corporate reorganization, transfer of assets or change of control. However, the use of your personal information will still be governed by this Privacy Policy.

We may also disclose your personal information if required by law to cooperate with judicial process, law enforcement, court orders, statutes, regulations or other legal obligations, or to assist in investigations, to protect and defend our rights and property, or the rights of third parties or security, to enforce our Terms of Service, this Privacy Policy, or agreements with third parties, to prevent crime, or to prevent misuse or unauthorized use of our website.

REMOVAL FROM MARKETING LIST

To be removed from our marketing list, please email us at [email protected], or simply click the unsubscribe button found at the bottom of any of the
emails that we send you. Please allow us at least ten (10) business days from when the request was received to complete the removal, as some of our promotions may already be in process before you submit your request.

MAINTENANCE AND PROCESSING OF INFORMATION

Your personal data may be stored, transferred and process in and to the United States and in other countries by our affiliates and/or service providers. The data protection laws in these countries may provide a lower standard of protection for your personal data than your country of residence. We take great care in protecting your personal data as part of privacy policy. And have put in place adequate mechanisms to protect it when it is transferred internationally. We will transfer your personal data in compliance with applicable data protection laws and will implement suitable safeguards to ensure that your personal data is adequately secured by any third party that will access your information.

By using our Websites and providing personal data to Tory Burch, you consent to the terms of this Privacy Policy and the collection, use, maintenance, transfer to and processing of your personal data in the United States or other countries or territories, and, unless otherwise stated in this Privacy Policy, we use this consent as the legal basis for that data transfer.

If you have questions or wish to obtain more information about the international transfer of your personal data or the implemented safeguards, please send us an email to
[email protected].

SECURITY

Security Measures:

Tory Burch uses commercially reasonable measures privacy policy to keep your personal data private and safe. We take appropriate physical, electronic and administrative steps to maintain the security of personal data we collect, including limiting the number of people who have physical access to our servers, as well as employing electronic security systems and password protections that guard against unauthorized access. Our customer care center and stores operate over private, secure networks.

Despite our best efforts, the transmission of data over the Internet cannot be guaranteed to be 100% secure. While we use commercially reasonable means to ensure the security of information you transmit to us, we cannot guarantee that such information will not be intercepted by third parties. We may, however, prosecute any unauthorized or fraudulent transactions to the fullest extent permitted by law.

Spoofing and Phishing:

Spoofing and phishing are common Internet scams. These may occur when you receive an email from what appears to be a legitimate source requesting personal data from you. Please be aware that Tory Burch will never send you an email requesting you to verify payment card or bank information its part of your privacy.

If you ever receive an email that appears to be from us requesting such information from you, do not respond to it, and do not click on any links appearing in the email. Instead, please forward the email to us at [email protected] as we will endeavor to investigate all instances of possible online fraud.

Other Websites:

Our Websites may include links to third party websites whose privacy practices may differ from ours. If you provide personal data to any of those third parties, your data is governed by their privacy policies, and we encourage you to read those privacy policies carefully before providing your personal data.

CHILDREN’S PRIVACY

Our Website is not intended for children. We do not intentionally collect any personal data from children under the age of sixteen, and will dispose of any such information if we become aware that it has been provided to us.

CHANGES TO THIS POLICY

Tory Burch may amend this Privacy Policy from time to time. If we change our Privacy Policy. We will post the updated Privacy Policy on this page with an updated date. Under certain circumstances (for example, in connection with certain material adverse changes to this Privacy Policy). We may also elect to notify you through additional means, such as posting a notice on the home page of our Websites or contacting you via email.

HOW TO CONTACT US

If you have any questions about your privacy or security on our Website, please contact us at [email protected].